Changing of subscription ⬆️ ⬇️

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PinToMind 3

Upgrade account

ℹ️ You can upgrade at any time if your need changes. We will then charge your card or send you a new invoice for a new year, where we deduct the amount for what was left of the former payment-period.

Do this: An administrator on the account upgrades the account by selecting "Account". Select "Upgrade" and a new price plan or change the number of screens for LARGE, VOLUNTEER and FLEXI account types. See prices here.

You get access to add new screens immediately when you upgrade.

Downgrade account

ℹ️ You can downgrade at any time if your need changes. In the event of a downgrade, amounts paid will not be refunded, but you will not pay twice for any period, so we deduct what was left from the previous invoice period on the new invoice.

Do this: To be able to downgrade, you must first remove extra screens from the account. An administrator on the account downgrades the account by selecting "Account". Select "Downgrade" and a new price plan or change the number of screens for LARGE, VOLUNTEER and FLEXI account types. See prices here.

End account

ℹ️ You can end your subscription with PinToMind at any time. Payments received are non-refundable. An email or phone call to us is not considered an official termination.

Do this: To end your account, an administrator goes to "Account" and clicks on "End account". Then everything on the account will be deleted. Only when this is done, have you actually cancelled your PinToMind-subscription.

PinToMind Classic

Upgrade or downgrade

You can whenever you want upgrade if your need were to change. We will then charge your card or send you a new invoice for a new year, where we deduct the amount for what was left of the former payment-period.

An administrator on the account can upgrade or downgrade your account by selecting "Settings" in the menu in the upper left corner.

Select a new price-plan or change the amount of screens for the account-types LARGE, FLEXI or VOLUNTEER. See prices here.

You will get access to adding new screens and users immediately after upgrading.

By downgrading, you will not receive paid amounts back, but you will also not pay double for any period, so we deduct the time that was left from the former payment-period on the new bill.

Ending subscription

You can also decide to end your subscription any time. What you have already paid will not be paid back.

To end your account, you go to "Menu" -> "Settings" and click on "End account". Then everything on the account will be deleted. Only when this is done, have you actually cancelled your PinToMind-subscription. An e-mail or a phone call to us is not seen as a formal ending of account.