Update Firmware for Samsung Smart Signage SSSP4/SSSP5/SSSP6/SSSP10
For the screens to work in the best way possible, both the firmware and our app should be updated. The firmware is the "operating system" in the screens, and our app is the "program", used to start and display the content.
Our app needs to be updated
The screen needs version 2.0.2, or higher, of the PinToMind Player app for it to be possible to update firmware. You can check the version of our app by pressing "INFO" on the remote control, and read the line that shows "APP.V".
To update the PinToMind Player app; leave and re-enter the app, or turn the screen off and on again.
Control firmware on screen
To control firmware on the screen, and to check if you have the latest app-version. Press "INFO" on the remote control.
At the bottom of the window you can check the status of the device (FW status). It will tell you if the screen is on the latest firmware or if there is a newer version.
To update firmware, press "A" + "A" + "1" on the remote control. ("A" is the red button on the lower part of the remote control.)
A window appears on the screen where you either press "2" to update firmware, or "0" to cancel.