Why does the screen display old content?

Does the screen show old posts, or do your scheduled posts not appear as they should? Then the screen has probably gone offline and lost contact with our server.

ℹ️ Screens that lose contact with our server continue to run with the content they had when the screen last contacted our server.

The most common reason when a screen does not update is that it has lost contact with the internet locally. You can see if a screen is online in the list of screens:

🔌 Try turning the physical screen off and on again, check if it is connected to the internet, or find more tips on what to test when a screen has gone offline, here.

Questions? Contact us at support@pintomind.com.

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