Smart-TV is not so smart

⚠ In general, we do not recommend using Smart-TV with our solution, as they are not made for Digital Signage use.

Feel free to test the display if you already have a Smart-TV, but we do not recommend selecting this type of screen on new purchases. The guide for starting the screen display is found here.

Find information about equipment we recommend, on our website.


The development of Smart-TV models is fast and there are models that might work well when purchased, but are not updated to follow new web standards that might come later. Therefore, if you choose to use Smart-TV, please consider that it might be necessary to connect an Ugoos-device, or the like, to it later on.


Challenges with Smart-TVs can be:

  • Some Smart TVs have a built-in sleep function which makes them turn off automatically after a given number of hours without user activity.
  • Many Smart TVs are not made for an all day use. Using these type of screens as a public screen can lead to a shorter screen lifetime, and it can be a potential fire hazard. We recommend using screens that are made for use during 16 or 24 hours a day, and with the possibility for an automatic On/Off.
  • We have also experienced that the browser in the Smart TV can "crash" and close the display or the Player app even if "always on", kiosk mode or the like, is selected.
  • The software in the TV does not update. In order to display the public screen content, we depend on the modern version of e.g. JavaScript. If this is not updated, you might experience that some types of posts will not be displayed.
  • The browser on a number of models is not possible to open in fullscreen. The address bar will be visible when the public display content is running.
  • Also, be aware that a TV license might be required, even if the Smart-TV is not used as a regular TV.

Due to the vast diversity of different Smart-TV models, we are unable to troubleshoot or adapt our solution to these.

If you experience problems, we would recommend buying / connecting a set-back box or Mini PC, or instead use a screen that we recommend to use with our solution.


Questions? Contact us at support@pintomind.com

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