Device requires action in transfer to PinToMind 3
When you are transferring your devices from PinToMind Classic to PinToMind 3, you will get information in the list of devices if there is anything that needs to be done with the hardware before the transfer. For example the device needs an update or it needs to be started with secure connection.
Here is an explanation of what the various statuses mean and what type of action is required:
🟢 Online, Secure connection and Supports V3
If everything is green, the device is compatible with PinToMind 3 and ready to transfer. 🙌
Press "Transfer" and then select which #Channel in PinToMind 3 should be displayed on this device.
🟡 Requires action
The hardware may support PinToMind 3, but it requires action on your part. For example:
- Update firmware on Samsung with SSSP and Tizen or on LG with webOS.
- On other types of devices, you can check if the browser version needs an update.
🔴 Not secure connection
The device uses an old type of screen display.
To be able to use PinToMind 3 on this device, either install the PinToMind Player app, or start /live/-display in browser.
More information about the new, secure connection can be found here.
🔴 Not supported
The device is probably too old to use new web standards, which is required in PinToMind 3.
- Replace the screen with new recommended hardware, or extend its lifespan by connecting an external PC.
- Or you can continue to use PinToMind Classic until it suits you to update the physical equipment.
🔘 Offline
The screen is offline at the moment. Restart the physical device and check if it is connected to the local network. More information about what to check when a screen has gone offline can be found here.
Questions? Contact us at support@pintomind.com and we'll be glad to help!